Payment & Shipping Information
Thank you for considering your purchase with Gold Spark Designs!
We hope the information below brings some clarity to your shopping experience!
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard, American Express, and Discover or direct payment through PayPal.
How long does shipping take? What shipping methods do you use?
We use multiple shipping services such as USPS, UPS, OSM for shipping. Each order usually takes between 7-15 days to reach you. This span includes 3-4 days for processing & printing ensuring the quality and placement of artwork is to the highest of standards. We know it seems lengthy, but these items are fulfilled in different states and get to you via ground delivery. We encourage you to order items taking shipping time into consideration. Shipping times are also subject to change during the high-traffic holiday season.
What are your shipping costs?
We manage your orders using weight-based shipping rates.
*SUBJECT TO CHANGE DUE TO TARIFFS*
Here’s the breakdown:
|
Level 1 (Standard Shipping) |
0 - 1.5 lbs |
$5.95 |
| Level 2 | 1.6 - 3.5 lbs | $7.95 |
| Level 3 | 3.6 - 5 lbs | $9.95 |
| Level 4 | 5.1 - 8 lbs | $12.95 |
| Level 5 | 8.1 - 12 lbs | $14.95 |
| Level 6 | 12.1 - 16 lbs | $17.95 |
| Level 7 | 16.1 - 20 lbs | $19.95 |
| Level 8 | 20.1 - 25 lbs | $21.95 |
Where do you ship to? Do you ship internationally?
We ship throughout the United States (including Alaska & Hawaii). For now, we do not ship internationally. However, our goal is to expand globally over time.
What kind of packaging do your items come in?
Our garments are shipped in self-sealing poly mailer bags with high adhesive seal strip and UV protective coating inside. Larger orders are shipped in cardboard boxes which may have the items individually packed in plastic bags.
Note: When opening the self-sealing poly mailer bag, please use extra caution if you are using a sharp implement (scissors) along the sealed seam. Items may be packed tightly and run the risk of being damaged if not opened with care.
Our Canvas Art is wrapped in a plastic sleeve and packaged in a strong folded cardboard box. This packaging can be seen in our photo cache with each design.
Our Poster Prints come rolled up and placed in a plastic poster tube with a Styrofoam ring around it for stability and protection. It is then packaged in a strong triangular cardboard box. This packaging can be seen in our photo cache with each design.
Can I track my order?
Yes, once your order has been processed and shipped, you will receive tracking information via email.
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